Thank you for your patience during our fight with COVID-19. As a client of Overland Park Veterinary Center, if you have made an appointment with us in the last year, you are well aware of our famous drive thru window! We have learned a lot about the operating procedures of our practice while maintaining COVID-19 Safety Precautions, and we want to share with you how we want to move forward.
“I want to make an appointment! What are my options?”
Many have mentioned they appreciate the drive thru window, so we will continue to offer it as our primary service. We will assign you a parking spot and have a technician bring the patient inside, allowing you to relax, read, or catch up on your email. After, the doctor will come out to your vehicle and meet with you. We have found that this procedure ensures the appointment is quick and efficient.
You can also schedule a drop off appointment and return later in the day to pick up your pet after treatment. Please ask the staff member at time of booking for details.
While we plan to continue to operate in this manner, we are still booking limited interior appointments. Please ask the staff member at the time of booking if you would like to come inside.
“I’ve been vaccinated. Do I need to wear a mask?”
At this time we are asking that all clients wear masks in the lobby. As always, if you are not feeling well, please do not come into the lobby.
“I have my dog or cat groomed by BJ and Jenny. What do I do?”
Please drop your pet off at the front lobby in the morning and pick them up at the drive-thru window in the afternoon. While there is no need to come inside to retrieve your pet, you may do so in the front lobby.